Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted May 13, 2026 - 11:56 IDT

Identified

Our partner has a located the issue and is fixing the problem. We are working to re-establishing our complete service as soon as possible.
Posted May 13, 2026 - 10:49 IDT

Investigating

We are in touch with Exerp (Denmark) about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Posted May 13, 2026 - 10:31 IDT
This incident affected: Rest of Europe (Transactions).
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