Connectivity issue
Investigating - We are facing some intermittent connectivity issues affecting our customers in ___MEXICO______ region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Aug 02, 2025 - 09:15 IDT
Server upgrade and maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 2025 - 14:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Aug 4, 2025 14:00-16:00 IDT

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Under Maintenance
90 days ago
100.0 % uptime
Today
CORE Under Maintenance
90 days ago
100.0 % uptime
Today
SQS (Transaction Reports) Under Maintenance
90 days ago
100.0 % uptime
Today
Telemetry Under Maintenance
90 days ago
100.0 % uptime
Today
Monyx Under Maintenance
90 days ago
100.0 % uptime
Today
MoMa Under Maintenance
90 days ago
100.0 % uptime
Today
MQTT Under Maintenance
90 days ago
100.0 % uptime
Today
Nayax API Services Under Maintenance
90 days ago
100.0 % uptime
Today
Lynx Under Maintenance
90 days ago
100.0 % uptime
Today
Cortina Under Maintenance
90 days ago
100.0 % uptime
Today
Commerce Under Maintenance
90 days ago
100.0 % uptime
Today
Spark Under Maintenance
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Rest of Europe Operational
90 days ago
99.99 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
99.99 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Africa & Middle East Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Latin America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Australia & New Zealand Under Maintenance
90 days ago
100.0 % uptime
Today
Transactions Under Maintenance
90 days ago
100.0 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
ישראל Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Server upgrade and maintenance Aug 3, 2025 10:30-13:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 31, 2025 - 14:30 IDT

Server upgrade and maintenance Aug 3, 2025 14:30-17:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 31, 2025 - 14:30 IDT

Server upgrade and maintenance Aug 4, 2025 10:30-13:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 31, 2025 - 14:30 IDT

Server upgrade and maintenance Sep 10, 2025 14:00-16:00 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 31, 2025 - 14:55 IDT

Server upgrade and maintenance Sep 14, 2025 10:30-14:00 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 31, 2025 - 14:55 IDT

Server upgrade and maintenance Sep 14, 2025 14:30-18:00 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 31, 2025 - 14:55 IDT

Server upgrade and maintenance Sep 15, 2025 10:00-12:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 31, 2025 - 14:55 IDT

Server upgrade and maintenance Sep 15, 2025 14:00-16:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 31, 2025 - 14:55 IDT
Aug 2, 2025

Unresolved incident: Connectivity issue.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

Unresolved incident: Server upgrade and maintenance.

Jul 30, 2025
Connectivity issue
Resolved - This incident has been resolved.
Jul 30, 19:24 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in the Netherlands region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jul 30, 18:21 IDT
Testing only ignore
Resolved - Incident has been resolved.
Jul 30, 16:30 IDT
Identified - incident is still ongoing. No new information is available at this time.
Jul 30, 16:29 IDT
Investigating - We are currently investigating this issue.
Jul 30, 16:28 IDT
Test only please ignore
Resolved - Incident has been resolved.
Jul 30, 16:26 IDT
Update - incident is still ongoing. No new information is available at this time.
Jul 30, 16:19 IDT
Update - incident is still ongoing. No new information is available at this time.
Jul 30, 11:59 IDT
Identified - incident is still ongoing. No new information is available at this time.
Jul 30, 10:49 IDT
Investigating - test
Jul 30, 10:42 IDT
Test please ignore
Resolved - Incident has been resolved.
Jul 30, 10:33 IDT
Identified - incident is still ongoing. No new information is available at this time.
Jul 30, 10:30 IDT
Investigating - We are currently investigating this issue.
Jul 30, 10:25 IDT
Testing only, pelase ignore
Resolved - Incident has been resolved.
Jul 30, 10:04 IDT
Update - incident is still ongoing. No new information is available at this time.
Jul 30, 10:02 IDT
Identified - incident is still ongoing. No new information is available at this time.
Jul 30, 09:59 IDT
Investigating - test e=test
Jul 30, 09:56 IDT
Testing for NOC, please ignore.
Resolved - Incident has been resolved.
Jul 30, 09:55 IDT
Investigating - test only
Jul 30, 09:47 IDT
Jul 29, 2025
PEP Billing provider transaction issue
Resolved - This incident has been resolved.
Jul 29, 16:02 IDT
Identified - Our partner has a located the issue and is fixing the problem. We are working to re-establishing our complete service as soon as possible.
Jul 29, 12:05 IDT
Investigating - We are in touch with PeP (Poland) about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jul 29, 10:50 IDT
Jul 28, 2025
Billing provider transaction issue- Heimir
Resolved - This incident has been resolved.
Jul 28, 10:32 IDT
Investigating - We are in touch with Heimir about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jul 28, 06:01 IDT
Jul 27, 2025
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 12:30 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 07:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jul 24, 17:49 IDT
Jul 26, 2025

No incidents reported.

Jul 25, 2025
Connectivity issue Belgium
Resolved - This incident has been resolved.
Jul 25, 15:02 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 14:37 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in Belgium region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jul 25, 14:07 IDT
Jul 24, 2025
Billing provider transaction issue - TravelBuy
Resolved - This incident has been resolved.
Jul 24, 21:02 IDT
Investigating - We are in touch with TravelBuy about a transactions outage and we will update you with further information as it becomes available.
Jul 24, 20:22 IDT
Jul 23, 2025

No incidents reported.

Jul 22, 2025
Replication latency issues
Resolved - Hi all.

As for now we understand that the latency issues are behind us, and there is nothing unusual on our system.
We will keep on monitoring to see if there are any developments.
Jul 22, 08:31 IDT
Update - Please note that the latency issue is still ongoing and continues to affect some core services. Our teams are actively working on a resolution, with an estimated time of recovery by Tuesday morning.

We will provide further updates as progress is made.

Thank you for your patience and understanding.
Jul 21, 21:41 IDT
Update - We are continuing to investigate this issue.
Jul 21, 21:11 IDT
Update - Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. Please be assured that there is no impact on transactions in the field and the issues are visual only. ETA for resolution is EOD. We apologize for the inconvenience caused and will provide more information as it becomes available.
Jul 21, 19:11 IDT
Update - Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. Please be assured that there is no impact on transactions in the field and the issues are visual only. ETA for resolution is EOD. We apologize for the inconvenience caused and will provide more information as it becomes available.
Jul 21, 18:11 IDT
Investigating - Our R&D team are still working on the fix. Hopefully, in the next hour, you should see the service back up and running. We apologize for any inconvenience this may cause.
Jul 21, 17:54 IDT
Update - Transactions traffic are fully recovered.
Jul 21, 12:22 IDT
Update - We are continuing to monitor for any further issues.
Jul 21, 11:00 IDT
Monitoring - Due to a maintenance work in the DB, customers might experience replication latency issues in the coming hour. Our team is working to resolve it
Jul 21, 10:41 IDT
Jul 21, 2025
Jul 20, 2025

No incidents reported.

Jul 19, 2025
Mastercard is currently experiencing an issue that may result in declined transactions.
Resolved - This incident has been resolved.
Jul 19, 22:31 IDT
Investigating - We are currently investigating this issue.
Jul 19, 20:40 IDT
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