Onboarding Issue Following BP Deployment
Investigating - Following the BP deployment yesterday, we’ve identified an issue with the onboarding process for new machines.
Apr 24, 2025 - 11:36 IDT

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
90 days ago
100.0 % uptime
Today
CORE Operational
90 days ago
100.0 % uptime
Today
SQS (Transaction Reports) Operational
90 days ago
100.0 % uptime
Today
Telemetry Operational
90 days ago
100.0 % uptime
Today
Monyx Operational
90 days ago
100.0 % uptime
Today
MoMa Operational
90 days ago
100.0 % uptime
Today
MQTT Operational
90 days ago
100.0 % uptime
Today
Nayax API Services Operational
90 days ago
100.0 % uptime
Today
Lynx Operational
90 days ago
100.0 % uptime
Today
Cortina Operational
90 days ago
100.0 % uptime
Today
Commerce Operational
90 days ago
100.0 % uptime
Today
Spark Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Rest of Europe Degraded Performance
90 days ago
100.0 % uptime
Today
Transactions Degraded Performance
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Africa & Middle East Operational
90 days ago
99.99 % uptime
Today
Transactions Operational
90 days ago
99.98 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Latin America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
ישראל Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Server upgrade and maintenance Apr 27, 2025 08:30-09:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Apr 24, 2025 - 18:13 IDT

Server upgrade and maintenance Apr 27, 2025 09:30-10:00 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Apr 24, 2025 - 18:38 IDT
Apr 26, 2025
Billing provider transaction issue - RB Aval
Resolved - This incident has been resolved.
Apr 26, 12:43 IDT
Monitoring - RBI/ RBA are working on a resolution, and we will update you with further information as it becomes available.
Apr 26, 08:48 IDT
Investigating - We are in touch with RB Aval / RBI about a service outage with its billing gateway, which appears to be affecting transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Apr 26, 08:30 IDT
Apr 25, 2025
Billing Provider Banorte- Decline in Transactions.
Resolved - This incident has been resolved, thank you for your patience.
Apr 25, 14:47 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 14:09 IDT
Update - We are seeing improvement as the decline rate decreases, we will continue to monitor and confirm once resolved.
Apr 25, 14:08 IDT
Investigating - We are currently seeing around 40% decline in transactions with the Billing Provider Banorte, we are in contact with the provider and working to get this resolved as soon as possible. Updates to follow.
Apr 25, 13:28 IDT
Apr 24, 2025

Unresolved incident: Onboarding Issue Following BP Deployment.

Apr 23, 2025
Billing provider M-Pesa transaction issue
Resolved - This incident has been resolved.
Apr 23, 23:52 IDT
Investigating - We are in touch with M-Pesa regarding no transactions and we will update you with further information as it becomes available.
Apr 23, 22:52 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Apr 23, 01:16 IDT
Monitoring - We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Apr 23, 00:43 IDT
Investigating - We are in touch with our partner about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Apr 23, 00:02 IDT
Apr 22, 2025
Billing provider Travelbuy transaction issue
Resolved - This incident has been resolved.
Apr 22, 18:43 IDT
Investigating - We are in touch with Travelbuy regarding transactions being declined and we will update you with further information as it becomes available.
Apr 22, 17:39 IDT
Billing provider transaction issue-Redserfinsa (Latin America)
Resolved - This incident has been resolved.
Apr 22, 04:12 IDT
Update - We are continuing to investigate this issue.
Apr 22, 04:12 IDT
Investigating - We are in touch with Redserfinsa about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Apr 21, 23:53 IDT
Apr 21, 2025
Apr 20, 2025
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 11:42 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 09:42 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL Site .Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Apr 20, 09:41 IDT
Apr 19, 2025

No incidents reported.

Apr 18, 2025
Partial Payment Issue on Monyx App (Specific Method Affected)
Resolved - This incident has been resolved.
Apr 18, 00:02 IDT
Identified - We are continuing to investigate the issue affecting Apple Pay transactions in the Monyx app via one of our billing partners. A potential fix has been identified and is currently being implemented.

We will share further updates as soon as more information becomes available. Thank you for your understanding.
Apr 15, 16:17 IDT
Investigating - We are currently experiencing a service degradation in the Monyx app when attempting to complete payments using Apple Pay via a specific billing provider
Apr 15, 09:59 IDT
Apr 17, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
Apr 17, 18:56 IDT
Update - We are continuing to investigate this issue.
Apr 17, 17:07 IDT
Investigating - We are in touch with Billing Provider about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Apr 17, 17:06 IDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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